Sprig Actions

Sprig is an in-context user research platform that makes it fast and effortless for product teams to learn from their actual customers in real-time, through In-Product Surveys, Concept and Usability tests.

Sprig maintains this destination. For any issues with the destination, consult Sprig’s documentation or contact support@sprig.com.

Benefits of Sprig Actions versus Sprig Classic

Sprig Actions provides the following benefits over the Sprig Classic destination:

• Trigger studies. Sprig Actions integrate into your browser-based Analytics.js source, so you can use them to trigger Sprig studies.
• Code-free Sprig installation. You can intall Sprig Actions on your website, without you having to update any code.

Getting started

1. In the Segment web app, click Catalog, then click Destinations.
2. Type Sprig in the Filter Destinations field.
3. Click Sprig, then click Configure Sprig.
4. Select an existing JavaScript website source to connect to Sprig and click Next.
5. Type in a Destination name, Select Actions, and click Save.
6. Type in the Environment ID and click Save Changes. Your Environment ID can be found in Connect > JavaScript. For for information, see Sprig’s Environments documentation.
7. Select Enable Destinations and click Save Changes.

Destination Settings

Available Presets

Sprig (Actions) has the following presets:

Available Actions

Build your own Mappings. Combine supported triggers with the following Sprig-supported actions:

• Sign Out User

• Update User ID

• Track Event

• Identify User

Sign Out User

Clear stored user ID so that future events and traits are not associated with this user.

Sign Out User is a Web action. The default Trigger is: type = "track" and event = "Signed Out"

This action does not have any fields.

Update User ID

Set updated user ID.

Update User ID is a Web action. The default Trigger is: type = "alias"

Click to show / hide fields

Track Event

Track event to potentially filter user studies (microsurveys) later, or trigger a study now.

Track Event is a Web action. The default Trigger is: type = "track" and event != "Signed Out"

Click to show / hide fields

Identify User

Set user ID and/or attributes.

Identify User is a Web action. The default Trigger is: type = "identify"

Click to show / hide fields

Migration from Sprig Classic

Segment placed the Classic destination framework in maintenance mode. Sprig encourages all customers to move to the Actions destination framework. To prevent the generation of duplicate events in Sprig, don’t enable the Sprig Web destination and the Sprig Cloud destination on the same source.