Humanic AI Destination

Humanic AI is revolutionizing the CRM space to make it easier than ever for growing companies to maximize revenue from their existing users. Humanic is the industry’s first PLG CRM for today’s modern revenue teams. With support from top industry veterans at DoorDash, Notion, Miro, Canvas, MailChimp and more - there’s no better time explore what Humanic can offer your business.

Managing upwards of 1000+ active users can be an overwhelming task, and many CRMs struggle to keep up with the influx. If you need a reliable system that allows for user sorting based on payment or user activity, it’s time to consider more robust solutions than traditional customer relationship management software. Read on for details on how the Humanic PLG CRM can help unlock revenue from your existing user base. To sign up and explore right away, navigate to Humanic today.

This destination is maintained by Humanic. For any issues with the destination, contact the Humanic Support team.

Getting Started

1. Navigate to Connections > Catalog and select the Destinations tab in the catalog.
2. Search for Humanic AI in the catalog and select the destination.
3. Choose which source should send data to the Humanic AI destination.
4. Go to the Humanic dashboard and select the API Keys tab. Generate an API key and copy it.
5. Enter the API Key in the Humanic AI destination settings in Segment.

Supported methods

Humanic AI supports the following methods as specified in the Segment Spec.

Page

Send Page calls to record which web pages users visited. For example:

analytics.page("Pricing", {
  title: "Segment Pricing",
  url: "https://segment.com/pricing",
  path: "/pricing",
  referrer: "https://segment.com/warehouses",
});

Segment sends Page calls to Humanic AI as a pageview.

Screen

Send Screen calls to record which mobile app screens users viewed. For example:

[[SEGAnalytics sharedAnalytics] screen:@"Home"
                            properties:@{ @"Feed Type": @"private" }];

Segment sends Screen calls to Humanic AI as a screenview.

Identify

Send Identify calls to create new users or update existing users with new values. For example:

analytics.identify('userId123', {
    email: 'john.doe@example.com',
});

Segment sends Identify calls to Humanic AI as an identify event.

Track

Send Track calls to record user behavior in your app. For example:

analytics.track('Login Button Clicked');

Segment sends Track calls to Humanic AI as a track event.

Engage

You can send computed traits and audiences generated using Engage to this destination as a user property. To learn more about Engage, schedule a demo.

For user-property destinations, an identify call is sent to the destination for each user being added and removed. The property name is the snake_cased version of the audience name, with a true/false value to indicate membership. For example, when a user first completes an order in the last 30 days, Engage sends an Identify call with the property order_completed_last_30days: true. When the user no longer satisfies this condition (for example, it’s been more than 30 days since their last order), Engage sets that value to false.

When you first create an audience, Engage sends an Identify call for every user in that audience. Later audience syncs only send updates for users whose membership has changed since the last sync.

Settings

Segment lets you change these destination settings from the Segment app without having to touch any code.